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So ... I am currently forcing a gmail or Google Workspace email (custom domain gmail) collected to my form to prevent spam. If you don't have a Google account email address, you can try WhatsApping me on the number mentioned below ? Anyway, rest assured, you are in good hands.
I will personally look into your queries and resolve them to my best abilities.
I use only latest tech stack at the time of signup and try to update to the latest versions from time to time.
Truth is, if there's a major update or an upgrade required or a disaster or a catastrophe then there will be downtime.